Frequently Asked Questions

No. You can use all of our PDF tools immediately without registering or signing up for an account.

For your privacy and security, all uploaded and processed files are permanently deleted from our secure servers automatically after exactly 1 hour.

Absolutely. We use bank-grade 256-bit SSL encryption for all file transfers. Your documents are handled with strict privacy protocols and are never shared or processed by third parties.

Free users can upload files up to 300MB per action for most tools, which easily handles the vast majority of standard office and personal documents.

Our merge tool is specifically designed to combine multiple PDF files. If you have images or Word documents, you can first convert them to PDF using our conversion tools and then merge them.

Our PDF compressor analyzes the structural data of the document, optimized image assets, and metadata, shrinking them to the smallest possible size without affecting the text readability or overall formatting.

We offer different compression levels. Our recommended setting reduces file size substantially while keeping the images and text visually identical to the original.

Yes, you can use our Split PDF or Extract Pages tools to select specific page ranges or pull out single pages to save as a new PDF document.

Yes, our advanced PDF OCR tool uses high-fidelity optical character recognition to extract text from scanned documents, making them fully searchable and selectable.

Yes, our Protect PDF tool allows you to secure your documents with AES encryption and set a custom user password to prevent unauthorized viewing.

You can use our Unlock PDF tool. You must have the correct password to unlock the file initially, and the tool will then remove the password structure so you can open it freely.

Yes, our Page Numbers tool lets you customize the layout, position (header/footer), font, size, and numbering style for your entire PDF document.

Use the Watermark PDF tool to overlay custom text (such as 'CONFIDENTIAL' or 'DRAFT') or a custom image onto all or select pages of your PDF, with adjustable transparency and angle.

We support high-fidelity conversions from PDF to Microsoft Word (.docx), Excel (.xlsx), PowerPoint (.pptx), JPG, PNG, and transparent WEBP images.

Yes, we support conversions from DOCX, XLSX, PPTX, HTML, and images (JPG/PNG) directly to PDF online.

Yes! heyPDF is fully responsive. You can upload, process, and download files directly from your mobile Safari, Chrome, or other browsers on iPhones, iPads, and Android devices.

No. All processing is cloud-based. You do not need to download or install any desktop applications, mobile apps, or browser plugins.

Yes, tools like Merge PDF and JPG to PDF allow you to select and upload up to 50 files simultaneously for batch processing.

You do. heyPDF does not claim any ownership or copyright over your documents. We merely act as a secure processor, and your files are permanently deleted after 1 hour.